Record Calls To Learn About Your Customer
Record your phone calls; So you think you know your customers? Do you really understand them and truly meet their needs? It is so critical for you to record your phone calls to learn about your customer as it directly affects your bottom line.
- Do you know where every customer comes from?
- Do you have sales reps answering the phones?
- Do you think you are losing sales?
This overview includes a ‘Record Your Phone Calls Checklist’. We have used this in the past and it is a great starting point. We have included a list of No-No’s when listening to the recorded calls. You will learn why recording your phone calls will help you meet your customer’s needs as well as close more business. You will also receive rock solid tips.